Refund and Returns Policy

Payment required in full at point of purchase.
All cancellations must be sent by email to [email protected]
For cancellation of bookings in more than 30 days before the start date of the first date, there will be a 10% admin fee of the entire course cost.
For cancellation of bookings in less than 30 days before the start date of the first date, there will be no refund.
If you would like to cancel your place on the course once the course has started and you have attended the first day, there is a no refund policy, as the place cannot then be filled.
Failure to attend the course on the day will be treated as late cancellation. No refund will be given even in the event of a postive test result of Covid-19 as self-isolation mandates are no longer legal requirements.
For rearrangement, there is no charge if given more than 4 weeks prior to first course date. If after this, then there will be a 10% admin fee charged.
If there are extenuating circumstances regarding your inability to attend the course then this will need to be discussed with the course leaders.
Any disputes or confirmations regarding bookings will only be confirmed via the [email protected] email. Conversations via text, WhatsApp or Instagram regarding bookings will need to be confirmed via email after.
In the unlikely event that a course is cancelled / date is altered by the course leads, refund of the corresponding dates / credit / free rearrangement will be offered to the delegate.